If you have issues activating EA products, it might be related to your EA Account Regional Setting for Country/Region. In order to update your info, please follow the steps below:
1. Browse to the EA Account settings page: https://myaccount.ea.com/cp-ui/aboutme/index
2. Login with your EA Account email address and password.
3. Validate that the Regional Settings for Country/Region is set correctly to your country. If the setting is not correct, press the Regional Settings Edit-button.
4. If Regional Settings Edit was pressed, select the correct Country/Region and press Save.
5. You are done and can now activate products for your EA Account Country/Region.
You can also check this video (starting with min 1:14) for some extra tips:
If the problem persists, please contact us at email@example.com for further assistance.