What should I do if the activation is completed, but the game is not yet visible in my Origin library?

If you have issues activating EA products, it might be related to your EA Account Regional Setting for Country/Region. In order to update your info, please follow the steps below:

1. Browse to the EA Account settings page: https://myaccount.ea.com/cp-ui/aboutme/index

2. Login with your EA Account email address and password.

3. Validate that the Regional Settings for Country/Region is set correctly to your country. If the setting is not correct, press the Regional Settings Edit-button.

4. If Regional Settings Edit was pressed, select the correct Country/Region and press Save.

5. You are done and can now activate products for your EA Account Country/Region.

You can also check this video (starting with min 1:14) for some extra tips:

If the problem persists, please contact us at [e-mail] for further assistance.